At Sindhu Complete Kitchen Solution, we are dedicated to delivering high-quality industrial kitchen equipment efficiently and securely. This Shipping Policy outlines our shipping terms, delivery timelines, and associated procedures. Please review this policy before placing an order.
1. Shipping Coverage
- We ship our products domestically and internationally to various locations.
- Shipping availability may vary based on product type, destination, and legal restrictions.
- Customers can check shipping eligibility by contacting our support team.
2. Shipping Charges
- Shipping costs depend on the product weight, dimensions, destination, and shipping method chosen.
- Any applicable taxes, customs duties, or import fees for international orders will be the customer’s responsibility.
- Shipping charges will be displayed at checkout before completing the purchase.
3. Delivery Timelines
- Standard orders are processed within 3-5 business days from the order confirmation date.
- Customized or bulk orders may require additional processing time, typically 10-15 business days.
- Estimated delivery times:
- Domestic Shipping: 5-10 business days after dispatch.
- International Shipping: 10-20 business days after dispatch, depending on the country and customs clearance.
- Delivery times are approximate and may vary due to unforeseen circumstances, natural disasters, or customs delays.
4. Order Tracking
- Once the order is shipped, customers will receive a tracking number and carrier details via email or SMS.
- Customers can track their order through the provided tracking link.
- In case of delays, our support team is available to assist with order status updates.
5. Shipping Methods
We offer various shipping options depending on urgency and destination:
- Standard Shipping – Cost-effective, regular delivery service.
- Express Shipping – Faster delivery for urgent orders (available at an additional cost).
- Freight Shipping – Used for bulk orders and heavy equipment, with specialized handling.
6. Damaged or Missing Shipments
- Customers should inspect the package upon arrival and report any damage or missing items within 48 hours.
- If the product is received in a damaged condition, please provide photos and order details to our support team for a resolution.
- If a shipment is lost in transit, we will work with the courier to investigate and resolve the issue.
7. International Shipping & Customs
- International orders may be subject to import duties, customs taxes, and clearance fees, which must be paid by the recipient.
- Sindhu Complete Kitchen Solution is not responsible for customs clearance delays.
- Customers should check their country’s import regulations before ordering.
8. Changes & Address Modifications
- Any address changes must be requested within 24 hours of placing the order.
- Once the order is dispatched, changes to the shipping address may not be possible.
- If an incorrect address is provided and the shipment is returned, reshipping charges will apply.
9. Shipping Restrictions
- We do not ship to PO Boxes, APO, or FPO addresses.
- Certain products may have shipping restrictions based on size, weight, or hazardous materials regulations.
10. Contact Us
For any shipping-related inquiries, please contact:
Sindhu Complete Kitchen Solution
📞 +91 88496 10930
📧 sindhucks8@gmail.com
🌐 www.sindhucks.com
By placing an order, you agree to our Shipping Policy.
